WHAT IS JOB PURPOSE?

Join Buzzmetrics as our INI  Data & Operations Supervisor and take charge of turning complex operational data into actionable insights. You will manage and optimize our data systems, ensure process compliance, and coordinate cross-functional workflows to keep projects, revenues, and costs on track. This is a key role for a detail-driven leader who thrives on making operations smarter through data.

WHAT WILL BE YOUR RESPONSIBILITIES?

Data Management & Quality Control (35%) 

• Supervise the collection, cleaning, validation, and integration of data from multiple sources (BI tools, CRM, project trackers).
• Maintain and optimize centralized databases for projects, revenues, and operational costs.
• Ensure data accuracy, completeness, and compliance with internal governance standards.
• Develop data dictionaries  and guidelines for consistent data usage.

Data Reporting & Visualization (30%) 

• Build and maintain operational dashboards (Power BI, Google Looker) to visualize project status, revenue realization, and cost tracking.
• Provide regular operational and financial performance reports to senior management.
• Create ad-hoc data analyses to support business and operational decisions.

Operational Coordination (20%) 

• Supervise day-to-day operational activities related to data collection, project tracking, and reporting.
• Monitor project delivery milestones and coordinate with relevant teams to ensure billing and invoicing accuracy.
• Collaborate with Finance, Research, and Data teams to align operational and data workflows.

Process Optimization & Compliance (15%) 

• Ensure adherence to standardized data management processes.
• Identify inefficiencies in data workflows and propose improvements.
• Support automation initiatives to reduce manual workload and improve data accuracy.

WHAT WILL MAKE YOU SUCCESSFUL?

Education/ Knowledge:

• Bachelor’s degree in Marketing, Communications, Data Analytics, Business Administration, or a related field.
• Additional certification in Data Management, Business Intelligence, or Project Management is an advantage.

Skill: 

• Proficient in data management, cleaning, validation, and visualization using BI tools (e.g., Power BI, Google Looker) and CRM systems.
• Strong ability to translate data into operational and business insights to support decision-making.
• Skilled in stakeholder coordination, cross-functional communication, and operational process management.
• Excellent analytical thinking, structured problem-solving, and strong business acumen.

Experience:

• 2–3+ years of experience in data project management, operational management, or business intelligence.
• Proven track record in managing multi-source data systems and building operational dashboards.
• Demonstrated ability to manage project timelines, budgets, and process compliance.

Personality:

• Detail-oriented with a strong data accuracy mindset.
• Proactive problem solver with a focus on process improvement.
• Able to balance short-term operational execution with long-term system and data optimization.
• Collaborative yet confident in making decisions based on data evidence.
• Growth-oriented — sees each project and dataset as an opportunity to refine processes and deliver better business outcomes.

COMPANY BENEFITS

• Competitive salary, 13th month salary
• Premium healthcare insurance (for Upper Senior level)
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals every year
• Standard health check
• Company trip, Year end party, Team building
• Occasion-based offerings: Birthday, wedding, maternity, …
• Parking support
• Equipment for work (Laptop)
• Access comprehensive training to stay ahead in social media trends and tools, enhancing your skills for continued growth
• Thrive in a fast-paced,dynamic environment where you’ll collaborate with teams across the company to solve challenges and drive innovation