Buzzmetrics is the pioneering company in applying market research methodologies to social media since 2013. With over a decade of experience, we specialize in connecting and analyzing social media conversations and e-commerce data, helping brands uncover meaningful consumer insights. By integrating these data sources, Buzzmetrics provides a holistic view of consumer behavior - empowering businesses to make smarter decisions and optimize their strategies for Digital Commerce success.

🔹 Vision: To be the most credible and insightful Social & E-commerce Market Research company in Southeast Asia.

🔹 Mission: To deliver trusted, research-based insights by connecting Social and E-commerce data - enabling brands to understand consumers better, make smarter decisions, and succeed in Digital Commerce.

JOB DESCRIPTION 

Project Delivery Leadership (35%)

• • Take full ownership of insight report quality: from data alignment to recommendation clarity.
  • Review and coach team members on storylines, visual logic, and tone of voice.
  • Ensure reports go out sharp, on time, and aligned with client expectations.

Team Management & Workflow Allocation (30%)

• • Allocate tasks and manage daily workload for Executives and Seniors.
  • Track team progress, troubleshoot bottlenecks, and ensure on-time delivery.
  • Act as the first escalation point when challenges arise — internally or externally.

Technical Guidance & Upskilling (20%)

• • Provide hands-on coaching in data interpretation, chart storytelling, and insight logic.
  • Join client calls  to present or explain key parts of the report.
  • Help transition junior team members into confident, client-ready researchers.

Cross-team Collaboration (15%)

• • Work closely with Account & Data teams to clarify objectives and align deliverables.
  • Be the “bridge” who understands both the client’s business needs and the language of data.

JOB REQUIREMENT

Education/ Knowledge

• • Bachelor’s degree in Marketing, Communications, Data Analytics, Social Media, or a related field

Skill

• • Communication Skills
  • Organizational Planning Skills
  • Analytical Skill
  • Client Relations
  • Presentation Skills

Experience:

• • At least 3-4 year experience in marketing field or related position

Personality: A leader to lead people and projects — not just execute them, including:

• • Calm under pressure, solutions-focused, and reliable
  • Strong ownership mindset — treats project quality like a personal KPI
  • Enjoys managing people and helping them grow
  • Balances process efficiency with flexibility for change
  • Has natural leadership instincts but stays humble and supportive
  • Communicates clearly, both with team and clients

Others:

• • Fluent in Vietnamese and good command of English especially writing
  • Proficient in Microsoft Excel & Powerpoint and Google Spreadsheet & Slides

COMPANY BENEFITS

• • Competitive salary, 13th month salary.
  • Premium healthcare insurance (for Senior level).
  • 12 days of annual leave & 5 days of sick leave.
  • Performance appraisals every year.
  • Standard health check.
  • Company trip, Year end party, Team building.
  • Occasion-based offerings: Birthday, wedding, maternity, …
  • Parking support.
  • Equipment for work (PC / laptop).
  • Free in-house entertainment facilities: football, book tree, coffee and snack.
  • Chance to learn and understand about Marketing, Market Research, Customer’s Behaviors, Market Updates, Market Information and Trends…
  • Professional and Friendly Working Environment, chance to attend employee’s training and development programs.