Job description
ABOUT BUZZMETRICS
Buzzmetrics is the pioneering company in applying market research methodologies to social media since 2013. With over a decade of experience, we specialize in connecting and analyzing social media conversations and e-commerce data, helping brands uncover meaningful consumer insights. By integrating these data sources, Buzzmetrics provides a holistic view of consumer behavior — empowering businesses to make smarter decisions and optimize their strategies for Digital Commerce success.
We’re looking for a Data Operations Executive to join our Data team and support social media research through accurate data extraction, validation, and delivery. If you’re detail-oriented, logically minded, and enjoy working behind the scenes to ensure data quality, we’d love to hear from you.
Data Operation will ensure that Social Media data is extracted, verified, and managed accurately, providing a reliable data foundation for Research teams to deliver high-quality insights to clients. Act as a key liaison between data systems and Research teams, maintaining data integrity throughout the project lifecycle.
ROLE & RESPONSIBILITIES
Data Quality Control & Logical Validation (35%)
- Review and verify the logical consistency of extracted data based on project coding criteria and classification standards.
- Identify and report data anomalies or errors to the Data team, ensuring all outputs meet quality benchmarks.
- Work closely with the internal Data team to address data integrity issues promptly.
Data Processing (30%)
- Perform quality checks (QC) on classified social media data to ensure accuracy and relevance.
- Export and structure data from social media listening platforms.
- Visualize data through charts, dashboards, and slide decks in alignment with project templates and client requirements.
- Ensure consistency and clarity in outputs formatting and visuals.
Data File Management (20%)
- Maintain and organize data files systematically to ensure ease of access, traceability, and version control.
- Implement best practices for data storage and documentation.
- Coordinate with relevant teams to track data versions and ensure consistency across project stages.
Cross-team Collaboration (15%)
- Collaborate closely with Research (RS) and Data teams to thoroughly understand project objectives, client requirements, and deliverable expectations.
- Provide clear communication regarding data structures, limitations, and insights to support Research reporting.
- Be proactive in clarifying project scopes and data requests to ensure alignment between teams.
REQUIREMENTS
Education/ Knowledge
- Bachelor’s degree in Marketing, Communications, Data Analytics, Business Administration, or a related field.
- Experience in Data Operations / Data Processing is a plus. Fresh graduates with strong logical thinking and attention to detail are welcome.
Skill
- Proficient in Excel/Google Sheets, especially in data functions (VLOOKUP, PivotTable, Conditional Formatting, etc.).
- Strong logical thinking and problem-solving mindset, with the ability to detect inconsistencies and data irregularities
- Good communication and teamwork skills to collaborate effectively with Research and Data teams.
Experience
- Experience in Data Operations, Data Processing, Data Entry, or Data Quality Control is a strong advantage.
- Fresh graduates with a keen interest in working with data and a strong learning attitude are welcome.
- Experience working with large datasets (Excel/Google Sheets) and handling repetitive data tasks while maintaining accuracy.
Personality
- Logical thinker with a structured and methodical approach to problem-solving.
- Detail-oriented with a strong data accuracy mindset.
- A team player who communicates effectively and collaborates seamlessly with cross-functional teams
BENEFITS
- Competitive salary, 13th month salary
- Premium healthcare insurance (for Upper Senior level)
- 12 days of annual leave & 5 days of sick leave
- Performance appraisals every year
- Standard health check
- Company trip, Year end party, Team building
- Occasion-based offerings: Birthday, wedding, maternity, …
- Parking support
- Equipment for work (Laptop)
- Access comprehensive training to stay ahead in social media trends and tools, enhancing your skills for continued growth
- Thrive in a fast-paced,dynamic environment where you’ll collaborate with teams across the company to solve challenges and drive innovation
