ABOUT YOUNET MEDIA

YouNet Media, a member of YouNet Group, is the leading Social & E-commerce Intelligence company in Vietnam and Southeast Asia.

Owning the complete Social Suite - SocialHeat, SocialTrend, and SocialLift - and leveraging EcomHeat from YouNet Group, the leading E-commerce Intelligence Platform, we provide both platforms and actionable services that transform data into intelligence and drive measurable business impact.

With technology at our core and deep expertise in analytics and consulting, YouNet Media empowers over 500 top brands to make smarter decisions, optimize execution, and achieve sustainable growth in the era of Digital Commerce and AI.

🔹 Vision: To be the most trusted Social & E-commerce Intelligence partner for enterprises in Southeast Asia.

🔹 Mission: To empower enterprises with Social & E-commerce Intelligence platforms and services that transform data into trusted insights and real business impact.

We are looking for a Senior Data Processing Specialist.

YOUR MISSION

Working with the Vietnam‘s No.#1 Platform of Social Listening, Influencer Analytics and Social Trend Analytics to conduct Customized Research for YouNet Media:

• Maintain the attractiveness of YouNet Media‘s rankings to give the valuable data for biggest brands in Vietnam market.
• Findout actionable insights from Social Data for Marketing team to use them effectively on Marketing Materials.
• Conduct customized researchs for Marketing campaigns or Business Development Team. 

ROLES & RESPONSIBILITIES

Data Collection & Processing (55%)

• Keyword Generation & Data Collection:
  • Utilize the SocialHeat tool owned by YouNet Media to generate keywords and collect data from social media platforms such as Facebook, Tiktok, Online News, YouTube…
  • This includes identifying key words, phrases, and hashtags related to the company‘s products and brand.
• Data Processing & Basic Report Generation:
  • After data collection, process it to eliminate noise and create a clean data set.
  • Use this data to generate basic reports, including key information about opinions, trends, and reactions from the online community regarding the company‘s products and brand.
  • Ensure that these reports meet the commitments made to Clients and are submitted on time.

Project Management (15%)

• Proactively manage individual projects to meet client expectations.
• Monitor and coordinate with team members and other stakeholders to ensure timely completion of team projects with high quality

Client Servicing (20%)

• Handle requests and address inquiries from clients regarding data and dashboards promptly.
• Proactively engage with clients to ensure clear communication of project information.

Cost Management (5%)

• Support Data Lead in ensuring that internal project costs align with the client‘s budget and desired timeline.
• Proactively seek and propose initiatives to optimize data processing workflows (methods, timing, etc.).

Others (5%)

• Participate in training new team members on system usage.
• Collaborate with the Marketing team on branding projects.
• Perform other duties as assigned by the Business Development Director.

Report to: Data Team Leader                   

BENEFITS

• Competitive salary, 13th month salary
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals and promotion every year
• Standard health check
• Company trip, Year end party, Team building
• Occasion-based offerings: Birthday, wedding, maternity, …
• Parking support
• Equipment for work (PC)
• Free in-house entertainment facilities: foosball, book tree, coffee and snack

REQUIREMENTS

Education

• Bachelors degree in Business, Marketing or related in Data Analytics

Skill

• Proficient understanding of social media platforms and their operations.
• Skills in data analysis and basic report generation.
• Strong communication and presentation skills.
• Attention to detail and meticulousness.
• Ability to work independently and in a team.

Experience

• At least 2 years at the same position is a plus

Others

• Nice to have: English ~ TOEIC 800