Job description
ABOUT MANGO DIGITAL
Mango Digital, a member of YouNet Group, is the pioneering Data-powered, Social-first Creative Agency. At Mango Digital, we believe effective brand storytelling must begin with understanding - understanding people, culture, and the social signals that shape them.
As a creative agency powered by data and rooted in social insight, Mango Digital transforms real-time conversations into meaningful creative solutions. We decode culture, track shifts in behavior, and craft content that connects emotionally - while staying aligned with business performance.
Mango Digital operates under the Qualified Marcom framework - ensuring every idea is grounded in real signals, measured by qualified metrics, and optimized for true marketing effectiveness.
From campaign ideation to execution, our work is made to matter - and made to move.
🔹 Vision: To become the Top creative force that redefines how brands connect with culture - through Social data-led storytelling, measurable creativity, and social-first thinking.
🔹 Mission: To empower brands with culturally intelligent, data-informed creative solutions that drive relevance, resonance, and real results in the digital economy.
We‘re looking for a Senior Account Executive to join our team!
ROLES & RESPONSIBILITIES
- Manage projects and deliver end-to-end integrated digital campaign and project performance.
- Monitor all resources to manage full digital projects from planning to execution that reach KPI in time, within budget & high quality and report on these regularly to the Senior Account Manager.
- Manage the day-to-day relationship with clients, building and maintaining strong working relationships so that they trust and value your opinions.
- Liaise with clients regularly – responding to briefs, attending meetings, status reporting, information seeking & researching, managing milestones and approvals.
- Identify and resolve issues before they arise.
- Collaborate with team to do paper work: Contract, Appendix, Liquidation…
- Support Senior Account Manager to plan and lead presentations: Collaborate with the Planning department to give good strategic advice to clients based upon previous experience.
- Work collaboratively with other teams, including:
- Internal team: Creative team, Planning team
- Internal company in YouNet Group: Buzzmetrics, YouNet Media, YouNet AM, Fanscom
- Vendors: PR agency, KOL agency, Production House, others...
Report to: Account Manager
Promotion: Associate Account Manager
Benefit:
- 13th month salary, annual bonus
- 12 days of annual leave & 5 days of sick leave
- Performance appraisals and promotion every year
- Standard health check
- Company trip, Year end party, Team building
- Occasion-based offerings: Birthday, wedding, maternity,…
- Parking support
- Equipment for work (PC / laptop)
- Free in-house entertainment facilities: table football, book tree, coffee and snack.
REQUIREMENTS
- Strong knowledge and experience of Digital PR & Social media at least 2 - 3 years.
- Ability to multi-task in a fast-moving environment.
- Good project management skills, with experience of managing budgets, estimates and schedules.
- Strong client management skills with the proven ability to add value to clients and to drive revenue from existing accounts.
- Familiar with Microsoft Office, Excel, Outlook, Powerpoint.
- Knowledge of Social Media: Facebook, Tiktok, Instagram, Google, Youtube,...
- Passion in marketing and brand development in Digital platform.
- Continuously update new digital, social trends or campaigns locally or globally.
- Flexibility.
- Strong problem solving/ troubleshooting skills.