ABOUT YOUNET ECI

YOUNET ECI, a member of YouNet Group, is a pioneer in E-commerce Growth Consultation with Data Intelligence for Brands.

We provide the most accurate and comprehensive E-commerce market data and consultation with the deepest level of data granularity to help brands understand category dynamics, monitor brand performance, and optimize product assortments across platforms. With advanced big data capabilities, experienced category consultants, and a commitment to business-focused strategies, YouNet ECI is a trusted partner of leading brands in Vietnam and the region.

ABOUT THE JOB

We are looking for a Data Operations Manager to lead and empower the Data Operations team at YouNet ECI in delivering precise, actionable E-commerce data through superior data quality, advanced analysis, and innovative reporting, enabling brands to optimize performance, navigate market dynamics, and achieve sustainable growth in Vietnam and beyond.

ROLES & RESPONSIBILITIES    

• • Strategic Leadership (10%): Lead and inspire the data operations team, fostering a culture of innovation and continuous improvement.
  • Data Quality and Accuracy (20%): Ensure the highest standards of data quality and accuracy through rigorous processes and controls.
  • Complex Data Analysis (20%): Conduct in-depth analysis of complex datasets to uncover valuable insights and inform strategic decisions.
  • Advanced Reporting (20%): Develop and deliver sophisticated reports and dashboards to meet the evolving needs of partners..
  • Process Improvement (10%): Identify and implement process improvements to streamline workflows and increase efficiency.
  • Partner Management (10%): Build strong relationships with key partners, and effectively communicate data insights.
  • Team Development (10%): Mentor and develop team members to enhance their skills and capabilities.

Report to: Consulting Director
Promotion: Can be promoted to Senior Data Operations Manager then Data Operations Director

REQUIREMENTS

Education/ Knowledge: Bachelor’s degree in Marketing, Data Analytics, Digital commerce or a related field.

Skill: 

• • Technical Skills: Advanced proficiency in data operations tools such as Excel, SQL, Power Query, Power BI, etc.
  • Analytical Skills: Strong analytical and problem-solving skills.
  • Strategic Thinking: Ability to think strategically and develop long-term plans.
  • Leadership: Strong leadership skills to inspire and motivate team members.
  • Communication Skills: Excellent written and verbal communication skills to effectively communicate with diverse audiences.
  • Relationship Building: Ability to build and maintain strong relationships with key partners.
  • Decision-Making Skills: Ability to make sound decisions under pressure.
  • Change Management: Ability to lead and manage organizational change.
  • Presentation skills.

Experience: 

• • 5+ years in data operations / research operations, preferably within market research or digital commerce.
  • Minimum 2 years of team management experience.
  • Proven track record in delivering high-quality, large-scale data projects under tight deadlines.

Personality:

• • Extensive experience in data management, analysis, and reporting.
  • Proven leadership experience in managing team members.
  • Strong understanding of the data industry and emerging trends.
  • Experience in stakeholder management.

Others: English professional proficiency.

BENEFIT

• • Competitive salary, 13th month salary, bonus, commission, ESOP
  • Premium healthcare insurance 
  • 12 days of annual leave & 5 days of sick leave
  • Performance appraisals and promotion every year
  • Standard health check
  • Company trip, Year-end party, Team building
  • Occasion-based offerings: Birthday, wedding, maternity, etc. 
  • Parking support
  • Equipment for work (PC / laptop)
  • Free in-house entertainment facilities: foosball, book tree, coffee, and snacks