About YOUNET GROUP

YouNet Group is the leading Data Intelligence Group for Marketing, Communication & Brand Performance in Vietnam and SEA. 

We are a technology-powered company pioneering in Social Intelligence, MarTech platforms, Creative & Advocacy, and E-commerce Intelligence. We own a robust ecosystem of  7 companies with their platforms, serving top local and international brands, with a majority market share in social listening.

YouNet Group aims to help brands maximize marketing and communication performance through data-driven strategies and qualified execution.

We are looking for a seasoned operations leader to join our Executive team as VP of Operations. In this role, you will:

• Own and scale our core and newly acquired business lines across SEA
• Drive integration and operational excellence in M&A targets
• Partner with the CEO to manage additional business lines as assigned
• (Optionally) Oversee key back-office functions—HR, Infrastructure & Operations (I&O), Finance & Accounting (F&A), Business Intelligence (BI), etc.—to ensure they deliver best-in-class service and cost efficiency

Roles & Responsibilities

1. Regional Business Line Leadership

• Lead P&L accountability, growth strategy and performance metrics for all SEA business lines
• Plan and execute go-to-market, pricing and service-delivery models tailored to each market
• Champion seamless integration of acquired businesses—harmonizing processes, systems and cultures
  
  

2. Back-Office Oversight (as assigned)

• Provide strategic direction and governance for HR, I&O, F&A, BI and other support functions
• Define and track KPIs, budgets and SLAs in partnership with Functional Heads
• Embed YouNet Group’s policies, controls and compliance standards across all operations
  
  

3. Strategic Planning & Execution

• Collaborate with the CEO and Executive Committee to set 3–5 year operational roadmaps
• Drive annual budgeting, forecasting and regular performance reviews—identifying gaps and corrective actions
  
  

4. Process Optimization & Automation

• Lead continuous-improvement initiatives to streamline workflows, reduce costs and improve service levels
• Sponsor digital-transformation projects and rollout of best-practice operating models
  
  

5. Leadership & Stakeholder Management

• Build, mentor and retain high–performing, cross-functional teams across markets
• Act as the primary liaison between Business Unit Heads, Functional Heads and the CEO
• Foster a culture of accountability, collaboration and data-driven decision-making
  
  

6. Risk Management & Compliance

• Own operational risk frameworks, audit processes and business-continuity plans
• Ensure all business lines comply with local regulations, group policies and industry best practices
  
  

Report to: Group CEO
Benefit: Basic Salary, 13th month salary, Performance Bonus, ESOP Package
Promotion: Can be promoted to COO, CEO

Requirements

• Bachelor’s in Business, Finance, Engineering or related; MBA or equivalent preferred
• 10+ years in senior operations roles, with demonstrable P&L ownership, M&A integration and multi-country expansion—ideally within SEA
• Proven track record overseeing back-office functions (HR, F&A, I&O, BI) in a matrixed organization
• Strong strategic-planning, analytical and project-management skills
• Exceptional communication, negotiation and cross-cultural leadership abilities
• Fluent in English; proficiency in another SEA language is a plus