ABOUT YOUNET MEDIA

YouNet Media, a member of YouNet Group, is the leading Social & E-commerce Intelligence company in Vietnam and Southeast Asia.

Owning the complete Social Suite — SocialHeat, SocialTrend, and SocialLift — and leveraging EcomHeat from YouNet Group, the leading E-commerce Intelligence Platform, we provide both platforms and actionable services that transform data into intelligence and drive measurable business impact.

With technology at our core and deep expertise in analytics and consulting, YouNet Media empowers over 500 top brands to make smarter decisions, optimize execution, and achieve sustainable growth in the era of Digital Commerce and AI.

We are looking for Social Insight Supervisor to join with us. 

ROLES & RESPONSIBILITIES

1. Project Leader & Supervision (40%)

• Lead the production of YouNet Media Index (YMI) rankings: Brand Ranking, Campaign Ranking, and SocialTrend Ranking. Ensure the methodology reflects the true performance of brands/campaigns on social media.
• Oversee industry-specific research projects to generate leads and approach potential brands.
• Produce periodic in-depth reports or customized requests for Key Accounts/partners to maintain strong relationships.
• Supervise the setup of tracking dashboards and data processing pipelines for marketing projects.

*Project to handle

• Monthly/Yearly YMI Rankings (Brand, Campaign, SocialTrend).
• Strategic Industry Reports (e.g., Tet Report, Sector deep-dives).
• Key Account Intelligence Reports.

2. Advanced Research & Analytics (20%) 

• Directly conduct complex research on Categories, Consumer Behaviors, and Trends.
• Quality Control: Verify data accuracy, audit methodology, and ensure the logical flow of insights in all team deliverables.
• Apply advanced research methodologies to create insightful reports, analyses, and dashboards.
• Deep-dive analysis to uncover "hidden gems" in social data.

*Project to handle

• High-level Ad-hoc Research for Board of Directors or Strategic Marketing Campaigns.
• Methodology for new topics / metrics / industry

3. Team Management & Training (20%) 

• Project Management: Assign tasks, monitor progress, remind, and report on the status of all SI team projects.
• Process Building: Build and standardize professional workflows for Research, Data Processing, Visualization, and Insight Recommendation.
• Training & Mentoring: Train team members on Technical skills to improve overall performance.

4. Consulting & Product Collaboration (20%)

• Provide high-value, data-backed recommendations for Clients and Internal Marketing strategies.
• Collaborate with Product, Research and Data teams to propose features or improvements for YouNet Media's platforms based on usage insights and market needs.
• Participate in proposal development with the Business Development team using data insights.

REQUIREMENTS

Education:

• Bachelor's degree in economy, marketing, business from a well-recognized university

Knowledge:

• Business English
• Strong knowledge of Marketing/Branding principles
• Social Media Landscape in Vietnam
• Scientific research

Skill: 

• Leadership & Mentoring
• Critical Thinking
• Advanced Data Analysis
• Data Storytelling & Visualization
• Presentation

Experience:

• Minimum 3-4 years of experience in Market Research, Social Listening, or Data Analysis.
• At least 1 year in a team lead or supervisory role.

Personality:

• Data-driven mindset
• Detail-oriented
• Solution-oriented
• High integrity

BENEFITS 

• Basic salary, 13th salary and Bonus
• Premium healthcare insurance
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals and promotion every year
• Standard health check
• Company trip, Year end party, Team building
• Occasion-based offerings: Birthday, wedding, maternity, …
• Parking support
• Equipment for work (PC / laptop)
• Free in-house entertainment facilities: foosball, book tree, coffee and snack