ABOUT FANSCOM

Fanscom is a member of YouNet Group - The leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas, including sales, marketing, and operations.

We are an energetic & passionate Integrated Social Solution that offers Influencer Marketing, Owned brand channel management, Digital IMC campaigns, and Loyalty community development services. We believe that our mission is not only to be the bridge connecting brands with their fans but also to provide a strong Communication journey that turns audiences into customers, customers into fans, and fans into advocates, and ultimately to impact Business Issues for Clients.

RESPONSIBILITIES

A. SOCIAL MANAGEMENT

PLANNING & CREATION (20%)

• • Work closely with the Planning team on the development of social media strategies (Social Outreach and Influencer), tactics, and content direction, ensuring alignment with brand objectives and audience preferences across multiple platforms
  • Stay updated on industry trends and competitor activities, incorporating insights into social engagement initiatives
  • Collaborate with Creative to ensure the best deliverable to the clients
    

EXECUTION (80%)

• • Deliver all types of performance evaluations, tracking, and reports on campaign/ weekly/ monthly basics by channel: Owned channels, Social Out-reach channels, Influencer channels; by type (Content, Creative, Community, Competitor, Campaign, etc.) to evaluate the performance of brands on social media and suggest solutions to improve the campaigns
  • Research and analyze social media trends, visitor data in campaign by-campaign to improve the brand’s social media performance and the efficacy of their campaigns
  • Initiate creation, conception, and presentation of community & advocacy strategy
  • Building relationships with vendors/stakeholders and optimizing cost.
    

B. TEAM MANAGEMENT

• • Be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.
  • Create a cohesive team that works efficiently together to maximize the team‘s potential.
  • Manage and coordinate tasks, monitor operations for team members to execute activities in the approved Social categories.
  • Manage quality, relationship,.. between internal team & external team.
    

Report to: Social Supervisor
Promotion: Social Supervisor

REQUIREMENTS

• • At least 3 years of experience in directly executing social/ influencer campaigns at social agency
  • Deep knowledge of social nature, social planning, and social media performance
  • Good sense of social content and social trends and Influencer industry as well
  • Strong problem-solving, organizational, communication and critical thinking skills
  • Open-mindset, listening & “can do” attitude
  • Good at dealing with KOL/vendor
  • High attention to detail, careful and operate with discipline ensuring timely deliverables
  • Effectiveness of team collaboration
  • Excellent verbal, written, and presentation skills
    

BENEFITS

• • Competitive salary, 13th month salary, annual bonus.
  • Premium healthcare insurance
  • 12 days of annual leave & 5 days of sick leave
  • Performance appraisals and promotion every year
  • Standard health check
  • Company trip, Year end party, Team building
  • Occasion-based offerings: Birthday, wedding, maternity,…
  • Parking support
  • Equipment for work (PC / laptop)
  • Free in-house entertainment facilities: foosball, book tree, coffee and snack.