ABOUT FANSCOM

Fanscom, a member of YouNet Group, is a leading Advocacy-First marketing agency in Vietnam, operating with an “Advocacy-First” mindset — placing the highest priority on transforming consumers into authentic brand advocates.

This is more than a communications strategy; it is our way of defining value, building trust, and ensuring sustainability across the entire brand journey.

Every initiative we design is powered by The Qualified Marcom framework of YouNet Group — combining real data, real users, and measurable impact to ensure that advocacy is not just inspiring, but performance-driven.

We believe that trust and advocacy from consumers are the most valuable assets a brand can earn, and every communication effort must contribute to nurturing them with both creativity and accountability.

We are looking for a Senior Account Executive (SAE) who takes responsibility for daily communication with internal teams and clients to deliver work progress under the Line Manager's supervision. This role involves managing project proposals, implementation plans, budgets, timelines, and client presentations. The SAE will be the primary contact for clients, managing relationships and expectations, and reporting on project status.

JOB RESPONSIBILITY

• Act as a “gatekeeper” for quality control. Involve communication in whole internal and external meetings from the beginning steps until the campaign ends.
• Project execution and management: receive briefs and work with functional teams or seek out suitable resources.
• Raise Profit & Loss (PnL) & manage the whole project for at least 01 key clients & 02 - 03 SME clients at same time.
• Participate and contribute to strategic/social planning, creative development through market/ competitor reviews and research support for internal team.
• Daily/weekly contact with the client on project WIP & reports.
• Prepare reports for internal teams. Do market and competitor reviews (if any)
• Manage and negotiate with suppliers, contractors, and vendors.
• Other tasks assigned by the Account Manager/ Account Head.

REQUIRED SKILLS/ ABILITIES

• Key mindset: kind, calm, mature, good listener, open-minded.
• Good communication and presentation skills (proficient in both English and Vietnamese).
• Strong ownership, time management, and quick action.
• Proactive, detail-oriented, supportive, and highly responsible.
• Problem-solving, logical & critical thinking.
• Ability to work under tight deadlines in a fast-paced environment.
• Learning and positive attitude with an open mind.
• Passionate in the Marketing and Advertising industry.
• MS Office: Outlook, Word, Excel, PowerPoint.

EXPERIENCE & EDUCATION

• Have at least 2- 3 years of agency working experience in all areas of Social, IMC, marketing.
• Have a strong experience/ background in social/production agencies.
• Have knowledge in Marketing, Digital, Communication.
• Bachelor’s Degree in Marketing/Digital Marketing/Communications or related fields.

BENEFITS

• 13th month salary, annual bonus.
• Premium healthcare insurance.
• 12 days of annual leave & 5 days of sick leave.
• Performance appraisals and promotions every year.
• Standard health check.
• Company trip, Year-end party, Team building.
• Occasion-based offerings: Birthday, wedding, maternity,…
• Parking support.
• Work equipment (PC / laptop).
• Free in-house entertainment facilities: foosball, book tree, coffee, and snacks.