ABOUT FANSCOM

Fanscom is a member of YouNet Group - The leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas including sales, marketing, and operations.

We are an energetic & passionate Integrated Social Solution that offers Influencer Marketing, Owned brand channel management, Digital IMC campaigns, and Loyalty community development services. We believe that our mission is not only to be the bridge connecting brands with their fans but also to provide a strong Communication journey that turns audiences into customers, customers into fans, and fans into advocates, and ultimately to impact Business Issues for Clients.

ROLES & RESPONSIBILITIES 

• Build good client relationships.
• Work with internal team/supplier and client on a daily basis to ensure smooth working process and quality control projects-related deliverables. 
• Attend briefing meetings and work with line manager to formalize brief and task brief to internal team.
• Manage project timeline & GP.
• Assist the line manager in preparing for productive meetings - make sure that all details are known and aligned with attendees.
• Ensure client files and folders are maintained in good order.
• Manage client WIP documents ensuring that they are accurate and updated.
• Handle paperwork tasks (contract, liquidation, etc.).
• Escalate issues to Senior Account Executive/ Line Manager whenever it‘s necessary.

REQUIREMENTS 

• Education: College/ University Graduate.
• At least 1 year working in an agency or a relevant position in other fields. Handling Social projects, especially Always-on content is a plus.
• Good communication skills in Vietnamese as well as in English. Having working experience with international clients is a plus.
• Strong proficiency with the Microsoft Office suite.
• Good interpersonal and analytic thinking skills, result-oriented. 
• Reliable/good at hitting deadlines.
• Be stable under pressure and have a strong sense of urgency.
• Can-do mindset and eager to learn.

Report to: Account Head

Promotion to: Senior Account Executive

BENEFITS

• 13th month salary, annual bonus.
• Premium healthcare insurance.
• 12 days of annual leave & 5 days of sick leave.
• Performance appraisals and promotions every year.
• Standard health check.
• Company trip, Year-end party, Team building.
• Occasion-based offerings: Birthday, wedding, maternity,…
• Parking support.
• Work equipment (PC / laptop).
• Free in-house entertainment facilities: foosball, book tree, coffee, and snacks.