Job description
ABOUT MANGO DIGITAL
Mango Digital is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations.
Mango Digital is the pioneering Creative Agency powered by data intelligence.
Our competitive edge is rooted in data intelligence. To provide results-driven marketing solutions and maximize our client’s ROI, we offer in-depth insights into social user behavior, barriers, and triggers to enhance planning efforts. Moreover, we provide comprehensive SocialTrend analysis to facilitate brand-user engagement and meticulous identification of a pool of qualified social users for precise targeting.
ROLES & RESPONSIBILITIES
- Manage projects and deliver end-to-end integrated digital campaign and project performance.
- Monitor all resources to manage full digital projects from planning to execution that reach KPI in time, within budget & high quality and report on these regularly to the Senior Account Manager.
- Manage the day-to-day relationship with clients, building and maintaining strong working relationships so that they trust and value your opinions.
- Liaise with clients regularly – responding to briefs, attending meetings, status reporting, information seeking & researching, managing milestones and approvals.
- Identify and resolve issues before they arise.
- Collaborate with team to do paper work: Contract, Appendix, Liquidation…
- Support Senior Account Manager to plan and lead presentations: Collaborate with the Planning department to give good strategic advice to clients based upon previous experience.
- Work collaboratively with other teams, including:
- Internal team: Creative team, Planning team
- Internal company in YouNet Group: Buzzmetrics, YouNet Media, YouNet AM, Fanscom
- Vendors: PR agency, KOL agency, Production House, others...
Report to: Senior Account Manager
Promotion: Associate Account Manager
Benefit:
- 13th month salary, annual bonus
- 12 days of annual leave & 5 days of sick leave
- Performance appraisals and promotion every year
- Standard health check
- Company trip, Year end party, Team building
- Occasion-based offerings: Birthday, wedding, maternity,…
- Parking support
- Equipment for work (PC / laptop)
- Free in-house entertainment facilities: table football, book tree, coffee and snack.
REQUIREMENTS
- Strong knowledge and experience of Digital PR & Social media at least 2 - 3 years.
- Ability to multi-task in a fast-moving environment.
- Good project management skills, with experience of managing budgets, estimates and schedules.
- Strong client management skills with the proven ability to add value to clients and to drive revenue from existing accounts.
- Familiar with Microsoft Office, Excel, Outlook, Powerpoint.
- Knowledge of Social Media: Facebook, Tiktok, Instagram, Google, Youtube,...
- Passion in marketing and brand development in Digital platform.
- Continuously update new digital, social trends or campaigns locally or globally.
- Flexibility.
- Strong problem solving/ troubleshooting skills.