ABOUT FANSCOM

Fanscom is a member of YouNet Group - The leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas including sales, marketing, and operations.

We are an energetic & passionate Digital Creative agency that offers Full-integrated advertising & communication services. We believe that our mission is not only to be the bridge connecting brands with its own Fans, but also provide a strong Communication journey that turns audiences to customers, customers to fans and fans to advocates, and ultimately to impact Business Issues for Clients.

RESPONSIBILITIES

SOCIAL MANAGEMENT

1. Planning (20%)

• Social Planning (Social Plan, Social Outreach Plan,...)
• Set social/influencer approach & direction, to create proposals that address the social plan (KOL plan, Community plan, Protocol, Social Content, etc.)
• Present and consulate internal or client for social plans.
  

2. Execution (80%)

• Take responsibility for executing social media outreach campaigns (in proactively spotting, collaborating with influencers, community partners, and neutralization suppliers), ensuring adherence to timelines, budgets, and quality standards.
• Community Management - Monitoring Social Platform (Facebook Fanpage, Instagram Business, Youtube, TikTok): reply comments and inbox, maintain users’ interaction, collect and fill data contests/ minigames, deal with crisis…
• Social Analysis - Report Analysis: Fanpage Management Report, and Fanpage Tracking Report,  Outreach Performance Analyst.
• Social Outreach & Third Party Management & Cost Optimization.
• Working directly with clients for KOLs endorsement Plan and KOL Execution Plan.
• Oversee and directly prepare tracking and reporting for digital campaigns and send out to relevant parties.
• Responsible for campaign performance review presentations for client meetings.
  Other assigned tasks by Line Manager.
  

Report to: Senior Social Outreach Executive

Promotion: Senior Social Outreach Executive

REQUIREMENTS

• 1+ years managing an online community or in social media content development
• Bachelor degree in Business Administration, Economics or a relevant degree.
• Digital Marketing, Digital platform Facebook/Google/TikTok.
• Have data analysis & project management skills.
• Good teamwork, analytical and problem-solving skills.
• Passionate with digital communications.
• "Can do" attitude is a must.
• Eager to learn; Think more, do less.
• High sense of responsibility & result orientation.
  

BENEFITS

• Competitive salary, 13th month salary, annual bonus.
• Premium healthcare insurance
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals and promotion every year
• Standard health check
• Company trip, Year end party, Team building
• Occasion-based offerings: Birthday, wedding, maternity,…
• Parking support
• Equipment for work (PC / laptop)
• Free in-house entertainment facilities: foosball, book tree, coffee and snack.