Operations Executive

Salary: Negotiable

Department: Others

Company: YouNet AM

Application deadline: 07/03 — 06/04/2025


Job description

ABOUT YOUNET AM 

YouNet AM is a member of YouNet Group - The Leading Digital Transformation Group for Marketing powered by Social Intelligence.

YouNet AM is the leading Advocacy Marketing agency based on Social Data Platforms which are Social Listening, Social Influencer, Social Advocacy.

With advanced social data & insights, we truly understand what motivates, inspires and excites communities, then provides results-driven marketing solutions and maximize our client’s ROI. 
 

ROLES & RESPONSIBILITIES

Internal process data tracking & reporting (60%)

  • Process Building: Focus on supporting and assisting in improving existing processes and designing/building new processes at company level.
  • Data Processing/ Management & Analysis: Conduct data analysis, manage operational reports, CRM, Logwork, and provide insights to support SOM in decision-making and operational strategy development.
  • Operations Collab: Coordinate with relevant departments such as Finance & Accounting, HR, Account, and IT to achieve common goals.
  • Flexibly support other departments as needed.

Marketing (20%)

  • Support and follow-up marketing activities for YNAM
  • Assist the SOM in composing, reviewing internal and external marketing materials, articles, presentations.
  • Build content plans for company’s fanpage & website, and in charge of day-to-day management
  • Responsible for arrangements of networking events, seminars, workshops as relevant.

Assistant & Administration (10%)

  • Work with line manager to coordinate and supervise daily operations
  • Prepare and manage documents, memos as requested for line manager
  • Research information as needed and assist in translating certain documents
  • Other duties as assigned by line manager 

Internal Event Collaboration (10%)

  • Work closely with HR team in planning internal event operations
  • Actively propose activities that can improve internal communication & culture implementation

Report to: Senior Operations Manager

Promotion: Senior Operations Executive                                                                                                                           

BENEFITS

  • Competitive salary, 13th month salary
  • Annual BONUS
  • Premium healthcare insurance
  • 12 days of annual leave & 5 days of sick leave
  • Performance appraisals and promotion every year 
  • Standard health check
  • Company trip, Year end party, Team building
  • Occasion-based offerings: Birthday, wedding, maternity, …
  • Parking support
  • Equipment for work (PC / laptop)
  • Free in-house entertainment facilities: foosball, book tree, coffee and snack

 

REQUIREMENTS

Experience:

  • Diploma/Degree in relevant scope of work
  • Minimum 1 year of equivalent experience

Education:

  • Bachelor‘s degree in business administration/accounting/finance/HR or relevant field. Other degrees will also be welcomed based on necessary aptitude and growth potential.

Knowledge:

  • Prefer candidates with at least 1 year experience in operations/internal corporate affairs.

Skill:

  • Experience in Advertising, Media, Marketing, Entertainment company is a plus
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and other productivity tools.
  • Outstanding attention to detail, cautious and responsible
  • Able to build rapport and sustain effective working relationships with diverse colleagues & partners
  • Strong organizational and data management skills.
  • Can-do attitude, flexible and adaptable to unexpected challenges

Mindset/Attitude:

  • Willing to learn and enjoy new challenges. High sense of responsibility, result-oriented.
  • Be self-servicing and able to act on own initiative where necessary.
  • Capable of learning new technologies and optimizing working processes to meet projects‘ needs.
  • Have ownership mindset - never say never attitude.

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