YouNet is the leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas including sales, marketing, and operations.

Since 2009, YouNet Group has always been a pioneer in applying social intelligence and technology in the field of sales, marketing, and operations to  bring about comprehensive business performance for customers in Vietnamese and international markets.

With the majority of clients being multinational companies and large-scale Vietnamese companies (most of our clients appear in the Fortune 500 and VNR500 lists), YouNet Group has uncountable industry practices related to business operations. As a result, we have extensive experience  in providing strategic solutions for customers to adapt to the global 4.0 digital trend. 

Currently, we are looking for one IT Head (Director / Sr. Manager). Join us to write your own success stories!

RESPONSIBILITIES:

• Lead, mentor, and develop a high-performing IT team, define KPIs/OKRs and performance metrics for IT functions, ensuring operational efficiency and alignment with business needs.
• Oversee IT budgeting, cost control, and investment planning, ensuring optimal resource allocation.
• Establish and enforce IT governance frameworks, including policies, standards, and procedures to ensure compliance with industry regulations and internal security requirements.
• Oversee enterprise risk management (ERM) for IT, ensuring business continuity and disaster recovery (BCDR) readiness.
• Define training programs and career development plans to upskill the IT workforce in line with industry trends.
• Act as a technology advisor to the executive leadership team, providing insights on IT trends, security risks, and digital opportunities.
• Manage company internal projects such as CRM, Intranet, HRM, internal projects for digital transformation.
• Manage and maintain company IT policies and IT  infrastructure: network, servers, virtualization, and all business software/ applications (Jira, Confluence, Social Intranet, Service
• Desks, Source code control (GIT, SVN), and other Back-office systems) to ensure durability and availability of these systems.

BENEFITS:

• Competitive salary,13th-month salary
• Annual Health-check to make sure you are always healthy
• Premium Health Care package so you don’t have to spend money when you are sick
• Young, Dynamic and Challenging working environment

REQUIREMENTS:

• Bachelor’s degree (or equivalent) in IT field
• 5+ years in IT leadership roles (e.g., IT Manager/Director, Head of IT, CIO, or equivalent) in IT-related companies.
• Excellent problem-solving and communication skills are required.
• Proven experience in IT governance, compliance, and enterprise risk management (ERM).
• Comprehensive understanding of network architecture and network security. Experience in managing internet traffic for a large number of users (>300) is required.
• Experience in Virtualization technology and container-based technology is required. Must be experienced in managing VMWare-based systems and docker-related systems.