ABOUT YOUNET AM

YouNet AM is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations.

YouNet AM is the pioneering Advocacy Marketing agency in Vietnam, powered by market-leading Social Listening & Social Influencer/Advocator Analytics platforms.

With advanced social data and insights, we identify social advocates, understand their motivations, trigger them, and provide marketing solutions that drive results and maximize our client‘s ROI..

THE MISSION OF THIS POSITION

We are looking for a HEAD OF BUSINESS DEVELOPMENT & ACCOUNT who leverages expertise and collaborates with diverse internal teams & business partners to manage multiple projects and achieve client’s expectations. Additionally, you will play a key role to expand, build, and strengthen relationships with clients to earn their respect and trust, ultimately enhancing our client retention.

If you possess an entrepreneurial spirit and are passionate about applying innovative social-data analysis methods to deliver results-driven marketing solutions, we hope you will be a part of our journey. 

WHAT YOU WILL BE DOING

BUSINESS DEVELOPMENT (70%)

• • Expand Advocacy Marketing  into new  industry sectors: Develop strategies, identify appropriate industry sectors, and coordinate with stakeholders across YouNet Group and YouNet AM to educate the market and sell YouNet AM’s services.
  • Client Engagement & Build Relationship: Actively approach and engage with potential clients to deeply understand their brand challenges, business objectives, and communication needs alignment with Company Business Development strategies.

ACCOUNT HEAD (30%)

Client Services

• • Continuously strengthen the relationship between YouNet AM with clients and business partners and enforce the agency’s culture and values
  • Manage client expectations and satisfaction on high standards on every campaign.
  • Give good strategic advice to clients based upon keen understanding of marketing, brand-building; strong knowledge and experience of Digital platforms.

Project management

• • Collaborate with internal team to develop plan and lead presentations
  • Control project P&L to ensure the required profitability
  • Work collaboratively with other internal teams, including Planning, Social, Creative and other companies in YouNet Group (Buzzmetrics, YouNet Media, Fanscom, Mango Digital) to ensure the best result for client(s).

Team development

• • Developing team members qualified for company business needs such as assigning jobs, managing team production rate and performance, and giving feedback to team members in a timely manner periodically.
  • Inspiring all the relevant teams, and solving everyone’s difficulties; listening to team member difficulties and motivating them; giving recognition for good performance as well as managing poor performance.

Report to: Managing Director 

Benefit:

• Designed a competitive salary package
• Company Performance-based Annual Bonus, Esop,...
• 12 days of annual leave & 5 days of sick leave
• Standard health check and Premium healthcare insurance
• Company trip, Year-end party, Team building
• Occasion-based offerings: Birthday, wedding, maternity,…
• Parking support
• Equipment for work (PC / laptop)
• Free in-house entertainment facilities: table football, book tree, coffee and snack.

WHAT YOU WILL BRING

Experiences & Knowledge:

• • At least 10 years of digital agency management experience or related field.
  • Significant experience in professional client relationship management.
  • Excellent project management skills, with experience in managing budgets, human resources, and schedules.

Skills:

• • Excellent written and oral communication skills, presentation skills (both Vietnamese & English)
  • Effective team management capabilities. Ability to manage your own workload and supervise the work of others concurrently. 
  • Good teamwork skills and the confidence to lead and motivate a team (not only the Account team but the whole project team also).
  • Good analytical and organizational skills as well as communication skills.
  • A persuasive and confident approach to creative projects

Personality:

• • Proactive, positive attitude, creative thinking, strong problem-solving/ troubleshooting skills, willing to learn, adapt, and operate in a dynamic and fast-moving working environment.
  • Be able to perform under high pressure to meet deadlines and demanding targets.