ABOUT YOUNET MEDIA

YouNet Media, a member of YouNet Group, is a leading Social Media & E-commerce Intelligence company for Marketing Systems.

The company helps organizations improve marketing decision quality through continuous intelligence, market signals and operational visibility across social and commerce environments.

By combining social listening, commerce intelligence, content intelligence and operational analytics, YouNet Media enables brands and agencies to monitor market dynamics, optimize marketing activities and adapt continuously to market changes.

Leveraging platforms and intelligence infrastructure across the YouNet ecosystem, YouNet Media transforms measurable signals into operational intelligence and measurable business impact

We are looking for a Client Partnership Supervisor to join our team!

ROLES & RESPONSIBILITIES

1. Enrich business growth

• Achieve target of the retained client groups
• Update knowledge about market, clients and competitors
• Analyze client groups and participate in building strategies to exploit market potential, especially the premier and strategic partners
• Proactively create and maintain relationships with the clients 
• Continuously monitor and have timely solutions to ensure the business performance set by the company for the clients

2. Deliver consultancy to client & internal teams to ensure service quality

• Explore needs of the premier and strategic partners to advise them to apply YouNet Media‘s solutions
• Build the imagery of YouNet Media about expertise & leadership through discussions in solution consulting meetings or market analysis presentations
• Represent clients to manage research projects with YouNet Media
• Internally support in compliance and improvement of service quality (people, processes, reports,...) through feedback to the team based on research & marcom knowledge
• Propose ideas in developing new products through understanding the needs of customers and competitors

3. Manage operation excellence

• Support to upgrade working process
• Monitor to detect and propose timely solutions to ensure the department‘s operating quality
• Manage P&L of the assigned client groups

Report to: Head of Client Partnership

REQUIREMENTS

Education: BA of economics, business administration, marketing

Knowledge: Understand thoroughly the fundamentals & correlation of brand strategy, communication strategy & social media platforms, research

Skill:

• Strong leadership (for client & internal)
• Logical thinking and critical thinking
• Be able to communicate and explain things simply, logically
• Superior communication skills for internal communication and client-facing situations
• Strong time-management and organizational skills
• Excellent command of English both written and spoken
• Be able to cooperate smoothly with internal teams - Be able to handle pressure

Experience:

• Experience in marketing, communication, market research or consulting in 5 years at least
• Experienced in leading projects and coordinating cross-functional teams under high requirements
• Having prior experience in leading a team is a plus
• Maturity to deal with complex situations and briefs
• Experience in managing multiple, competing priorities, duties and/ or projects

Mindset/Attitude:

• Growth mindset
• Entrepreunership
• Independent, determined; problem-solving first mindset
• Strive for delivery excellence
• Collaborative mindset – willingness to help others and ask for help when needed

BENEFIT 

• Basic salary, 13th salary and Bonus
• Premium healthcare insurance
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals and promotion every year
• Standard health check
• Company trip, Year end party, Team building
• Occasion-based offerings: Birthday, wedding, maternity, …
• Parking support
• Equipment for work (PC / laptop)
• Free in-house entertainment facilities: foosball, book tree, coffee and snack

WHY YOU SHOULD APPLY TO THIS POSITION?

• You’ll work for the leading company providing data analytics for marketing and sales, well-known for products on Social Listening and Influencer Platforms - where you can leverage the strength of the customer base, gain industry experience, improve knowledge and skills while working with the most demanding Clients.
• You‘ll work in an environment with a clear workflows, frameworks, and support from other specialized departments.
• There are numerous opportunities for promotion and rotation among group member companies, as well as joining or starting new businesses.
• Besides the benefit commensurate with the contribution, you will receive training activities on mindset, skills, serving for self-development.

Working hours: Monday - Friday, 8:30 AM – 12:00 PM, 13:30 PM – 18:00 PM
Location: 2nd Floor, Lu Gia Plaza, 70 Lu Gia, Phu Tho Ward, HCMC