ABOUT YOUNET MEDIA

YouNet Media, a member of YouNet Group, is the leading Social & E-commerce Intelligence company in Vietnam and Southeast Asia.

Owning the complete Social Suite — SocialHeat, SocialTrend, and SocialLift — and leveraging EcomHeat from YouNet Group, the leading E-commerce Intelligence Platform, we provide both platforms and actionable services that transform data into intelligence and drive measurable business impact.

With technology at our core and deep expertise in analytics and consulting, YouNet Media empowers over 500 top brands to make smarter decisions, optimize execution, and achieve sustainable growth in the era of Digital Commerce and AI.

🔹 Vision: To be the most trusted Social & E-commerce Intelligence partner for enterprises in Southeast Asia.

🔹 Mission: To empower enterprises with Social & E-commerce Intelligence platforms and services that transform data into trusted insights and real business impact.

We are looking for a Client Partnership Manager who will join our team to make the great products to market.

ROLES & RESPONSIBILITIES

1. Enrich business growth

• Achieve target of the retained client groups
• Update knowledge about market, clients and competitors
• Analyze client groups and participate in building strategies to exploit market potential, especially the premier and strategic partners
• Proactively create and maintain relationships with the clients 
• Continuously monitor and have timely solutions to ensure the business performance set by the company for the clients

2. Deliver consultancy to client & internal teams to ensure service quality

• Explore needs of the premier and strategic partners to advise them to apply YouNet Media‘s solutions
• Build the imagery of YouNet Media about expertise & leadership through discussions in solution consulting meetings or market analysis presentations
• Represent clients to manage research projects with YouNet Media
• Internally support in compliance and improvement of service quality (people, processes, reports,...) through feedback to the team based on research & marcom knowledge
• Propose ideas in developing new products through understanding the needs of customers and competitors

3. Manage operation excellence

• Support to upgrade working process
• Monitor to detect and propose timely solutions to ensure the department‘s operating quality
• Manage P&L of the assigned client groups

Report to: Head of Client Partnership
Promotion: Can be promoted to Head of Client Partnership

BENEFIT 

• Basic salary, 13th salary and Bonus
• Premium healthcare insurance
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals and promotion every year
• Standard health check
• Company trip, Year end party, Team building
• Occasion-based offerings: Birthday, wedding, maternity, …
• Parking support
• Equipment for work (PC / laptop)
• Free in-house entertainment facilities: foosball, book tree, coffee and snack

REQUIREMENTS

Education: BA of economics, business administration, marketing

Knowledge: Understand thoroughly the fundamentals & correlation of brand strategy, communication strategy & social media platforms, research

Experience:

• Experience in marketing, communication, market research or consulting in 8 years at least
• Experience with social-listening data is a big plus
• High maturity in managing multi-stakeholders in the complex situations
• Handling partnership with market leaders across industries

Mindset/Attitude:

• Growth mindset
• Entrepreunership
• Independent, determined; problem-solving first mindset
• Strive for delivery excellence
• Collaborative mindset – willingness to help others and ask for help when needed

 Skill:

• Strong leadership (for client & internal)
• Logical thinking and critical thinking
• Be able to communicate and explain things simply, logically
• Superior communication skills for internal communication and client-facing situations
• Strong time-management and organizational skills
• Excellent command of English both written and spoken
• Be able to cooperate smoothly with internal teams - Be able to handle pressure

WHY YOU SHOULD APPLY TO THIS POSITION?

• You’ll work for the leading company providing data analytics for marketing and sales, well-known for products on Social Listening and Influencer Platforms - where you can leverage the strength of the customer base, gain industry experience, improve knowledge and skills while working with the most demanding Clients.
• You‘ll work in an environment with a clear workflows, frameworks, and support from other specialized departments.
• There are numerous opportunities for promotion and rotation among group member companies, as well as joining or starting new businesses.
• Besides the benefit commensurate with the contribution, you will receive training activities on mindset, skills, serving for self-development.